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General Conditions

ENGLISH


Payment and cancellation conditions

When booking on our website, you will be contacted to request payment for your stay, using the following methods:

  • 30% deposit at the time of booking, to be paid by credit card, bank transfer, cash to confirm the booking
  • Balance 1 day before arrival by credit card or bank transfer.
  • The agreed rental amount will be added to the municipal tourist tax which for the municipality of Monticiano is 1.50 euros per person for 5 days per week. The following categories are exempt from paying the tourist tax:

1) Minors up to the age of 12;

2) Persons who assist patients admitted to social and health facilities in the area.

3) Personnel belonging to state, provincial or local armed forces or bodies, as well as the national fire brigade and civil protection corps who are staying for service needs

4) Residents in the Municipality of Monticiano

5) Employees of accommodation facilities;

6) Coach drivers and tour guides who provide assistance to groups organized by travel and tourism agencies. The exemption applies to each coach driver and one tour guide for every 20 participants;

7) Persons with a disability of not less than 80%;

8) Any companions of persons with a disability of not less than 80% who are also paid the escort allowance, at the rate of one companion per person;

9) The Municipality of Monticiano in the case of expenses for overnight stays sustained by the Municipality itself;

10) Persons staying in accommodation facilities following measures adopted by public authorities to deal with emergency situations resulting from calamitous or extraordinary events and for humanitarian relief purposes. The tourist tax is payable on site.

 

Bank details for payments by bank transfer:

Current Account Holder: Martelli Sergio and Martelli Lisa

Bank: Fideuram - Intesa Sanpaolo Private Banking S.p.A.

IBAN: IT35T0329601601000064506022

BIC/SWIFT: FIBKITMMXXX

 

We kindly ask our guests to follow some rules, to make coexistence pleasant for everyone:

 

Check-in / Check-out:

  • It normally takes place on time: from 3:00 pm for check-in and by 10:00 am for check-out
  • Please communicate your arrival time by text message the day before arrival and the location to reach the property will be sent. Any exceptions must be agreed upon, we will try to accommodate your needs if possible
  • Upon arrival, guests are asked to hand over identity documents for each person (including children), in order to file a police report, which is mandatory within 12 hours of arrival. Failure to comply with this obligation constitutes a violation of the penal code and authorizes us to request that you leave the property immediately
  • The check-out procedure includes a check on the state of the accommodation and the payments due (including the tourist tax), together with the host.
  • Upon check-in, the keys to the accommodation are handed over to be able to enter and exit the property freely without timetables

 

General behaviors:

  • It is not allowed to allow other people to enter the property (unless otherwise authorized, even verbally), for reasons of Public Safety
  • Please treat the objects and equipment of your accommodation and the outdoor areas with care. Ask us, if something is not clear.
  • It is forbidden to organize parties and celebrations.
  • It is absolutely forbidden to smoke inside the accommodations. In summer the risk of fires is high, therefore smoking outside and barbecues are only allowed with adequate precautionary measures, on the advice of the owners.
  • Use household appliances (washing machines, dishwashers) preferably during the day (since we can use solar energy)
  • Please respect the outdoor spaces, assigned to your accommodation, so that the privacy of all guests is preserved
  • Guests must avoid any noise pollution that could disturb the peace of the place and of other guests. We have a silence rule from 1:00 pm to 3:00 pm and after 9:00 pm until 7:00 am.
  • Parents are responsible for their children's behavior
  • Waste collection is differentiated and guests must deposit their waste in the appropriate containers at the beginning of the driveway to the house, while organic waste must be placed in a special bin (composter) behind the shed, without plastic or paper wrapping
  • Bed linen is provided and guests can access the washing machine to wash their linen for overnight stays longer than a week. Changes of linen can be provided on request at a cost of 10 euros for the linen kit.

 

 

 

 

Pets:

In principle, one pet is allowed (usually dogs), but only after prior notice at the time of booking and after confirmation by the host. Bringing a pet entails an additional cost of 40 euros. The internal rules of the facility are:

  • Each pet must bring its own rest cushion. It is forbidden to let pets use the beds, sofas or armchairs in the house
  • Any contamination caused by pets must be eliminated immediately by the owner, even on the grass in the garden of the facility, by placing it wrapped in its bag among the dry waste

 

Telephone contacts:

Alessio +39 3384778350

Sergio +39 3393435054

Lisa +39 3664024068


List of services:

Dear Guest, we present below the "service card" to provide you with the information that allows you to make the best use of the services to ensure a pleasant stay, therefore we ask you to make any request or report that you deem useful.

Here you will find all the information on the services offered.

At your disposal during your stay are:

  • Bed linen and towels for the house
  • Relaxation area with deckchairs under the porch and in the garden
  • Very large garden
  • Outdoor barbecue
  • Bowls game
  • Board games
  • Direct sale of extra virgin olive oil and wine of our own production
  • External laundry for the apartments, with washing machine and iron with ironing board, free for guests
  • Cot for children, cradle (at a one-off cost of 20 euros) and high chair
  • On request, linen change is also available during the stay at a price of 20 euros
  • Wi-Fi: WiFi is free;. The network is active in the housing unit and allows customers to work from home
  • Car parking: The parking is not guarded. There are no particular risks, however we still recommend that you lock your cars.

 

Tourist information:

Upon your arrival I provide information, maps and leaflets and brochures that illustrate tourist attractions and events in the area, restaurants and grocery stores

  • InCoop Supermarket Piazza Sant’Agostino 1, Monticiano 600 m from the property
  • San Giuseppe Pharmacy Via Barazzuoli 2, Monticiano 700 m from the property
  • De Carli Butcher’s Shop Piazza Sant’Agostino 17, Monticiano 600 m from the property
  • Poste Italiane Piazza Sant’Agostino 5, Monticiano 650 m from the property
  • Banca Monte dei Paschi di Siena Via Barazzuoli 16, 750 m from the property
  • Pub Langirigià Via Barazzuoli 9, 750 m from the property
  • Il Forno di Rodolfo Via Barazzuoli, 800 m from the property
  • Enoteca Benedetto Vino Piazza Sant’Agostino 20, Monticiano 700 m from the property
  • Bar/pizzeria l’Incontro piazza Sant’Agostino, Monticiano 700 m from the property
  • Giannozzi clothing store piazza Sant’Agostino 5, Monticiano 700 m from the property
  • Foto Ottica via Barazzuoli 10, Monticiano 750 m from the property
  • Ricci e Capricci hairdresser via Barazzuoli 30, Monticiano 750 m from the property
  • Osteria pizzeria la Capanna Loc. Scalvaia Monticiano 9 km from the property
  • Horse riding stables del Farma loc. Boscarelli 15, Monticiano 1 km from the property
  • Equipped camper parking area for a fee

 

Events:

  • End of October Festa del Bosco
  • Mid-August Vacca Party
  • First Sunday of June Palio dei Rioni
  • Easter period pilgrimage to Camerata
  • Last Sunday of July Palla a 21 Tournament
  • Village festivals during the summer period

 

Attractions:

  • Trekking route from the property to San Galgano 1.9 km to be covered on foot
  • Abbey of San Galgano 7 km from the property
  • Church of the Sanctuary of Beato Antonio Patrizi (S.S. Pietro e Paolo), Piazza Sant’Agostino, Monticiano 600 m from the property
  • Municipal swimming pool 1 km away from the property open during the summer season
  • Biodiversity Museum behind the Town Hall in Piazza Sant’Agostino, Monticiano 600 m from the property
  • Bagni di Petriolo provincial road of Petriolo Monticiano, 22 km from the property
  • Sports facilities: tennis court, football fields, padel court, skating rink

 

Territorial emergency point with doctor 24 hours a day:

  • Misericordia in Piazza del Garibaldi Monticiano, 800 m from the structure

 

Nearest airports and station:

  • Florence Airport “Amerigo Vespucci”, Florence 1 hour and 21 minutes from the property
  • Siena Piazzale Carlo Rosselli FS Station, Siena 44 minutes from the property

 

Typical products:

The company produces extra virgin olive oil from the cultivars leccino, moraiolo, frantoio.

 

Additional paid services:

  • The daily tidying and cleaning of the apartment will be done, on request, at a cost of 40 euros
  • A cook is available on request
  • Cooking lessons on the preparation of handmade pasta, pizza and other typical dishes are organized on request
  • Gardening and vegetable garden courses are organized on request
  • E-bike rental is possible on request

 

Processing of Personal Data:

Personal data and any other information learned by our Company during the performance of the assignment, will be subject to confidentiality and will be processed in compliance with the confidentiality and rights of the person through the systematic application by us of specific protection and guarantee measures prepared for both paper and electronic processing of data and measured to the specificity of the data itself (simple personal data or sensitive or judicial data). Pursuant to and for the purposes of the GDPR EU Regulation 2016/679 we inform you that your personal data will be processed only for the purposes determined by the contractual relationship for such purposes (including accounting and administrative purposes)